Return Policy

Products must be returned within 30 days of the ship date. The items must be in their original packaging, unused and in salable condition to receive credit.  Customer is responsible for all shipping and handling costs relating to returned merchandise, including initial delivery and return delivery. Some items returned will incur a restocking charge of 15%. Some food, medical, closeout and other items are not returnable.

You must receive a return authorization from us before merchandise is returned.  Please call customer service at 919-302-1222 or email us for a return authorization # and return instructions.  Any merchandise received without a valid R/A # or in poor condition will be refused and returned to sender. Please allow up to 15 business days for return processing and credit to appear on your statement.

Defective Products:
Defective product will be picked up at our expense.  A credit for defective product will be issued after verification of receipt and quantity at the warehouse.  Replacement product will ship and bill as if it is a new order.  Claims for defective merchandise must be made within 30 days of receipt, any claims made after 30 days will not be honored by

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